Services / Monitoring & Reliability
Find out about problems before your customers do.
Dashboards, alerts that matter and clear targets for uptime and speed. Your team knows what's broken, where, and how bad, within minutes.
Grafana · Prometheus · Datadog · OpenTelemetry
✓ api uptime 99.95% (target 99.9%)✓ p95 latency 210 ms (target 300 ms)✗ checkout errors 0.8% (target 0.5%)● alert paged on-call, 2 min· trace slow query found in orders-db✓ resolved in 14 min
Sound familiar?
Signs you need this
Customers report outages before you notice them
Alerts fire so often that everyone ignores them
Nobody can say how fast or reliable the app actually is
Debugging means searching logs on several servers
The change
Before and after
| Before | After |
|---|---|
| Customers report outages first | An alert within minutes, to the right person |
| Hundreds of ignored alerts | A few alerts tied to user impact |
| Guessing where it broke | A trace to the exact service and query |
What you get
Deliverables
Metrics and dashboards
One view of health, speed and errors per service.
Tracing
Follow a single request across services with OpenTelemetry.
Useful alerts
Alerts tied to user impact, routed to the right person.
Service targets
Agreed uptime and speed targets (SLOs) with error budgets.
Incident runbooks
What to check and do for the most likely failures.
Log search
Logs collected in one place and searchable.
How it runs
Four steps
- AuditWhat you measure today and what you're missing.
- InstrumentMetrics, traces and logs added to your services.
- AlertTargets and alert rules agreed and tuned.
- PracticeA walkthrough of a simulated incident with your team.
What we need from you
- Access to your hosting and current logs
- A list of the user journeys that matter most
- Who should be alerted, and when
Proof
Done before, in production
- Built the observability stack and service targets that cut time to detect production incidents from hours to minutes
- Acted as escalation point for platform incidents on a global platform
From our lead engineer's roles at larger companies. See Work.
Fit and price
A good fit if
- Apps in production with real users
- Teams on AWS, Kubernetes or managed hosting
Not a fit if
- 24/7 on-call staffing (we set it up, your team runs it)
Price Fixed quote after a 20-minute call. Typical scope: 1–3 weeks.
FAQ
Grafana or Datadog?
Grafana is cheaper to run yourself. Datadog is faster to set up and costs more. We'll show you both costs.
Will this slow the app down?
No noticeable effect when set up correctly. We measure it.
Can you also be on call?
We can cover limited hours through a retainer. For 24/7 we help you set up a rotation.
Also useful
Tell us what you're building.
20 minutes, no pitch deck needed. You leave with a clear next step, even if it isn't us.